Mackinaw Timbers Cabins LLC
Guest Policies

MACKINAW TIMBERS CABINS LLC GUEST AGREEMENT

Welcome to Mackinaw Timbers Cabins! 

Mackinaw Timbers’ Cabins are the epitome of the TINY vintage roadside motels of the past (think 1940s/1950s) with a dash of modern conveniences that we’ve added for your comfort.   Essentially your visit with us will be a trip back in time.  Every cabin (did we mention cabins 2 through 10 are TINY) is outfitted with period-fitting pieces including the standard-issue vintage books, games and a couple of basic amenities.  With all that said, if you’re still up for what will surely be a memorable experience, please carefully read the terms, rules and policies which apply to your stay.

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These cabins are the original 1940’s log cabins – vintage, genuine and built for simpler times.  They’re perfectly imperfect, just the way we like them and we’re confident you will too.

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This Agreement applies to all guest stays on the premises (that is, Mackinaw Timbers) from check-in to check-out and applies to any other dates which may be included if the reservation is changed. 

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This agreement entitles the Guest, and his or her party (together “Guests”) access to the Premises, including exterior grounds and parking as described in the listing or otherwise noted. This agreement does not create a tenancy, and at no time will any Guests be considered to be living on the premises.

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Accessibility Notice

Please note that Mackinaw Timbers Cabins are not accessible for those with mobility challenges. All cabins were built in the 1940s and retain their original design. This means:

• There is a high step to enter each cabin.

• Narrow doorways and walkways throughout make it impossible to maneuver wheelchairs or walkers.

• Bathrooms are very small and difficult to maneuver in.

• The site itself, though well-kept, is neither level nor smooth, and may pose additional challenges for guests with mobility needs.

We want to ensure all our guests have the best possible experience. If you have specific concerns, feel free to contact us before booking!

These cabins are truly small and original; expect high steps, narrow doorways, walkways and compact showers with limited maneuvering space.  Guests who require mobility assistance or wider clearances should review our full accessibility information before booking.

 

  Booking Requirements: To ensure a smooth stay at Mackinaw Timbers, the following requirements must be met by the Primary Guest:

• Age and Identification: Primary Guest who reserves and pays must be at least 26 years old, provide a credit card and a government-issued ID, and be the signer of this agreement. And stay for the entire reservation period.   Securely uploading a photo ID may be required.

• No Third-Party bookings:  The person paying must also be the person staying – reservations cannot be made on behalf of others.  (Examples include, someone reserving for a party, group or family member without staying themselves.)

• Payment: Full payment is required at the time of booking to secure your cabin. Note: Different terms apply if you're booking the entire site.

• Responsibility: The Primary Guest is legally and financially responsible for all accompanying guests and for all rental rates, fees, incidentals, and damages. The Primary Guest must also occupy the unit for the entire reserved period.

• Security Deposit: A security deposit via credit card is required to cover any potential damage or additional cleaning fees.

• Confirmation: Your reservation is officially confirmed once full payment is made and the agreement is signed.

 

These steps ensure that your stay is enjoyable and that all responsibilities are clear from the start.

 

 

Check-in/Out Procedures:

• Contactless Check-in: Begin your stay with ease via a contactless check-in process accessible through an email link, available starting at 3:00 PM.

• Check-out: Please ensure you check out by 12:00 PM using the same email link system to ensure a smooth transition for incoming guests.

• Early Check-in: If you find yourself arriving early, feel free to text us. We'll coordinate with our Guest Prep team and accommodate early check-ins when possible.

• Timely Departure: Because we’re small and hands-on, we work hard to offer early check-ins and late check-outs whenever possible.  Text us if you’d like extra time and if scheduling allows, we’ll make it happen.

 

Cancellation Policy:

• Refunds: Mackinaw Timbers Cabins does not offer refunds.  If your plans change, we’ll issue credit in the form of a non-expiring gift certificate emailed to you.  This credit can be used toward any future stay, any cabin, any time – including holidays.

• No Subletting: Please note that assigning your reservation to someone else, or subletting the cabin to an unregistered guest, is strictly prohibited.

 

Protection/Trip Cancellation Insurance

• We recommend the purchase of Travel Protection/Trip Insurance to safeguard your vacation investment.  Mackinaw Timbers Cabins has partnered with travel insurance companies RentalGuardian® and InsureStaysTM to help safeguard your entire booking deposit and other pre-paid non-refundable payments related to planned travel.  For more information you are welcome to visit Travel Protection/Trip Insurance

 

House Rules & Local Laws:

• Guidebook Compliance: All guests are required to follow the rules outlined in our digital Guidebook, as well as all applicable local and state regulations. The Guidebook, which includes detailed house rules, will be emailed to you about 7 days before your arrival and is also accessible via QR code in each cabin during your stay.

• Strict Adherence Required: Observance of all rules is essential. Violations may lead to termination of your access to the premises without a refund. Additional charges may also apply if damage to the property occur during your stay or as a result of actions by your guests.

 

Guest Information and Expectations

• Occupancy Limits: Our cabins are quaint and charmingly compact, so please stick to the maximum occupancy limits for each cabin.  These limits are strictly enforced to protect both comfort and infrastructure.

  • Cabins #2 through #10: Maximum 2 guests

  • Cabin #1: Up to 2 adults and 2 children (not adults)

  • Cabin #11: Up to 6 adults and 2 children (not adults)

• No Tents or Campers: With our limited space and infrastructure, accommodating tents or campers simply isn't feasible. We appreciate your understanding.

• Child Supervision: Cabins 1 through 10 aren’t designed for infants and toddlers. For everyone's safety and peace of mind, children under 14 should have close adult supervision at all times. Teens aged 16 to 21 should also be supervised, ensuring a delightful stay for all.

• Unauthorized Guests: Our well- and septic systems, along with parking and cabin space, are tailored for our registered guests. Outside visitors are not allowed to use our facilities, but if a friend wants to join you for a fireside chat, let us know. All visitors must be preapproved via text or email by a Mackinaw Timbers team member.

• Guest Information: For emergency purposes and to meet our insurance requirements, we will send you a text or email asking for each additional guest’s first and last name, as well as their birth month and year (including children). This information must be provided before door codes are sent out.

• No Parties: To maintain our serene environment, no parties are allowed without prior arrangements being made at the time of your reservation. Parties mean loud gatherings, extra visitors or events that extend beyond your registered cabin area.  Campfires=Yes. Crowds=NO

 

Parking

• Parking Spots: Cabin #1 through #10 includes one designated parking spot.  Overflow parking for additional vehicles, trailers, snowmobiles etc. is available by request and can almost always be accommodated. Cabin #11 has space for 2 to 3 vehicles.

• Additional Parking: We offer limited extra parking at the back of the property. This can be reserved in advance at no extra cost, available on a first-come, first-served basis.

 

Cleaning:

• Pre-Arrival Preparation: We maintain cabins that are among the cleanest you’ll find anywhere.  Our Guest Prep team deep cleans after every stay – linens, towels, furniture and even those hard-to-reach corners get attention. 

• Before You Go Checklist: Hanging on the inside of your exterior door is the “Before You Go” checklist.  Guests who do these things rarely leave things behind and it helps us keep the cabins easier to ready for the next arrival.

• Housekeeping Services: Please note that housekeeping services are not provided during your stay.

 

Linens and Furnishings

• Linens Provided: A basic supply of bed and bath linens is provided in each cabin for your stay, as noted on the Amenities section of each cabin’s listing description and in the digital guidebooks.

• Not Provided: Please bring your own towels etc. for use at the beach or off-road activities and especially for dirt, sand, and/or muddy activities.

• Cabin-Specific Furnishings: Please note the furnishings for each of the cabins have been specially chosen for that particular cabin. We ask that you not take them out of the cabin or transfer them from one cabin to another. 

• Responsibility for Items: Lost or missing items will be charged to the guest’s credit card on file.

 

Cooking:

• Classic Cabins #2 through #10: No indoor cooking or small appliances (no hot plates, burners, air fryers, or similar).  Each cabin includes a microwave and electric kettle for heating water and an outdoor charcoal grill for all cooking.

• Cabin #1:  Includes everything the Classic Cabins provide plus a very small kitchen with a two-burner gas cooktop and a tiny dishwasher.  These are for light cooking only.  Please wash all dishes in the dishwasher and clean all surfaces thoroughly after each use.

• Cabin #11: Features a full kitchen suitable for complete meal preparation.  Please clean thoroughly after each use – your mom doesn’t live here - plus we all appreciate tidy kitchens. 

• Fish and Deep Frying: Cooking fish or deep-frying of any kind is not permitted indoors.  Grease-heavy or strong-smelling foods must be cooked outside on the grill.

• Limited Cooking Facilities: Cabins 2 through 10 have cozy layouts that are not ideally suited for extensive meal preparation or cooking. We appreciate your understanding and cooperation in keeping these spaces clean and pleasant for everyone.

 

Utilities

• General Advisory: Welcome to scenic but a bit rugged Up North Michigan! Here in this rural setting, utility outages can happen due to weather, accidents, or equipment failures. We do our best to fix any issues within our control quickly, but please be aware that we cannot offer refunds for these disruptions.

• Internet Access: Our private internet connection works well for everyday use but isn’t “city”-speed. Power or internet interruptions can happen during Up North weather; we respond quickly.  Refunds are not issued for outages.

• Water Supply: Our water comes from a private well; We drink it ourselves, but guests who prefer bottled water are welcome to bring their own. 

• Septic System: We use a private septic system. Please only flush the toilet paper provided and natural waste. Even if items are labeled “flushable,” do not put them down the toilet.

• Electric Vehicle Charging: Our property does not have facilities for charging electric vehicles.

• Mindful Energy Usage: Help us keep Mackinaw Timbers cozy and affordable. Please turn off the A/C when you leave in the summer and set the heat to 1 or 2 in the winter. It only takes a few minutes to get comfy again.

 

Security and Security Cameras:

• On-site Security Cameras: For the safety of our guests and to protect the property, Mackinaw Timbers Cabins is equipped with security cameras located in public areas around the property, including the ORV washing station, parking areas, and other common areas. We respect the privacy of our guests; therefore, no cameras are installed inside private areas such as the interiors of cabins. Cameras are positioned to enhance security without intruding on personal privacy.

• Purpose of Security Cameras: The cameras are intended to deter unauthorized access, prevent theft, and ensure the safety of both guests and property. Cameras are monitored and may be used in the event of security issues or incidents.

• Notification: By booking a stay at Mackinaw Timbers Cabins, guests acknowledge that they are under surveillance in public areas of the property. This information is clearly noted in all of our property listings to ensure guest awareness before arrival.

• Data Handling: Video recordings are managed and stored with strict adherence to privacy laws. Access to this footage is limited to authorized personnel only and is securely managed to prevent unauthorized access.

 

NO Smoking:

• Designated Smoking Area: Due to the close proximity of our cabins, smoking or vaping is not permitted anywhere on the premises, except in the designated smoking area located at the back left corner of our lot. This area is marked with a post, a solar light, an ash bucket, and two chairs for your convenience.

• No Marijuana: Marijuana use of any kind – medical or recreational – is strictly prohibited anywhere on the property.  No marijuana means no smoking, no vaping and no use of any kind – medical or recreational – anywhere on the property. 

• Smoke Remediation Fee: Please adhere strictly to this policy. A minimum $250 fee will be charged for any violations, in addition to any other applicable charges. This fee covers the cost of smoke remediation to ensure our cabins remain fresh and inviting for all guests.

 

NO Fireworks

• Safety Policy: Due to our wooded location and log cabin interiors, fireworks are strictly prohibited on the property to ensure safety.

 

Safety Equipment:

• Smoke Detectors and Fire Extinguishers: Each cabin is equipped with smoke detectors and fire extinguishers, which are tested regularly to ensure they are in working order.

• CO2 Detectors: Only Cabin #11 is equipped with a CO2 detector. Guests staying in other cabins are encouraged to bring their own plug-in CO2 detection devices.

• Location: Fire extinguishers are located under or near the kitchen sinks in all cabins.

• Handling: Please do not remove or tamper with any safety devices, unless it’s an emergency.

• Reporting Issues: If you find any safety equipment to be defective or non-functional, please notify Mackinaw Timbers Cabins LLC immediately via text or email.

 

Listing and Pricing

• Review Before Booking: Guests are responsible for reviewing the property description, photos, location, and amenities, on mackinawtimbers.com. While we strive for accuracy, details cannot be guaranteed.

• Inquiries Welcome: We are always ready to confirm any details or answer any questions you might have before you finalize your booking.

• Rate Information: Please note that rates are subject to change until your booking is confirmed.  Prices listed do not include tax, processing fees or travel insurance.

 

Covered Picnic Area

• Availability: Our covered picnic area is generally open for use, but it can also be reserved in advance for exclusive access.  If reserved, a “reserved” sign will be displayed.

• Reservation: If you wish to reserve the covered picnic area, please contact us to check availability and inquire about any potential fees for exclusive use.

• Electricity: Please note that there is no electricity available near the Covered Picnic Area

• Maintenance: Guests are expected to keep the picnic area clean and orderly during their use.

 

Pet Policy for Dogs and Cats, including Assistance Animals:

• Designated Pet/Animal-Friendly Cabins: We welcome dogs and cats, including assistance animals, only in Cabin #5 and Cabin #10.

• Dander-Free Cabins: To support guests with allergies, all cabins except for #5 and #10 are maintained as dander-free zones. Dogs and cats are not allowed in these cabins under any circumstances.

• Compliance with Cabin Assignments: Dogs and cats, including Assistance Animals, must stay in the designated pet-friendly cabins. Bringing a dog or cat into any other cabin will result in a $500 cleaning fee and immediate remove to a local kennel with no refund for any portion of the stay.

• Limit: A maximum of two pets (dogs and/or cats) are allowed per stay in pet-friendly cabins.

• Information Required: Guests must provide each pet’s name, breed, age, weight, spay/neuter status, current vaccinations and confirmation of flea/tick prevention before arrival.

• Bedding & Towels: Guests with dogs or cats, including Assistance Animals, should bring their own pet bedding (including bed linens if they sleep in or on the bed with you) and towels. By prior arrangement, Mackinaw Timbers Cabins may provide pet bedding and linens which may include an additional fee.

• Noise and Complaints: Please address any noise complaints from other guests immediately. Repeated disturbances may result in early checkout with no refund.

• Pet Waste Management: Promptly clean up after your dog or cat, placing securely tied waste bags in designated dumpsters. A fee of $50 per incident will be charged for any waste found on the property.

• Unattended Dogs and Cats: Dogs and cats, including Assistance Animals, may not be left alone in cabins for extended periods.

• Outdoor Conduct: Dogs and cats must not be left unattended or tied up outside and should be on a leash at all times.

This policy ensures that all guests, including those with dogs and cats and Assistance Animals, enjoy a comfortable and safe stay at Mackinaw Timbers Cabins.

 

ORV and Snowmobile Enthusiasts - Park and Ride Information: Welcome to Mackinaw Timbers Cabins, a prime starting point for your ORV and snowmobile adventures! Our property is conveniently located near excellent trails suitable for both activities. To ensure a safe, enjoyable, and respectful experience for all guests, please adhere to the following guidelines:

• Trail Access and Maps: Access detailed maps and entry points for ORV and snowmobile trails at the front desk or via our digital guidebook. Adherence to designated trails is crucial to minimize environmental impact and maintain good relations with local communities.

• Vehicle Parking and Storage: Designated parking areas are available for ORVs and snowmobiles. Please Park your vehicles and trailers in these specified areas only, ensuring that pathways remain unobstructed.

• Quiet hours: 10 PM to 7 AM.

• Environmental Responsibility: Stay on marked trails to protect our natural habitats. Carry out all trash and debris from the trails.

• Local Laws and Regulations: Ensure your vehicles are registered and comply with all local laws regarding ORV and snowmobile use. Familiarize yourself with these regulations to avoid penalties and ensure safe riding practices.

• Washing Station for ORVs: A washing station is provided for ORVs to clean off mud and debris. This facility is available during daylight hours, please be considerate of those waiting in line. Please use only the provided hose and sprayer at the station.  No additional supplies are provided. The wash station operates March 1 through October 31, weather permitting.  If freezing temperatures occur, it may open later or close earlier for safety.   

• Liability: Riding ORVs and snowmobiles is at your own risk. Mackinaw Timbers Cabins is not responsible for accidents or injuries related to the use of these trails or vehicles.

• Consideration for Other Guests: Remember that our property serves a diverse group of guests. Maintain a friendly and respectful atmosphere and be considerate of others’ experiences while enjoying your adventure.

 

 

Legal Necessities

• Maintaining Premises:  Guests are responsible for keeping the premises clean, reporting needed repairs and will be financially liable for any damage or misuse of the property. Guests are expected to maintain the premises in good condition and cover costs for any damage or misuse.

• Hold Harmless: Guests agree to not hold Mackinaw Timbers Cabins LLC liable for any damage caused by their negligence or misuse and must reimburse for any insurance deductibles if claims are made due to their actions.

• Damage to Guest’s Property: Mackinaw Timbers Cabins LLC is not responsible for loss or damage to guests’ personal property unless due to legal negligence or intentional acts by its agents.

• Amendment: The agreement may be amended by Mackinaw Timbers Cabins LLC with a 30-day written notice to comply with laws or ensure guest safety, with changes effective as specified.

• Use and Quiet Enjoyment: Guests must use the Premises for short-term stays without disturbing others and may not host parties without written permission.  “Parties” mean loud gatherings, unregistered guests, or events that spread beyond your cabin area.  Campfires yes, crowds no.

• Entire Agreement: This document constitutes the complete agreement; no other statements or agreements are binding unless specifically mentioned in this agreement.

• Booking Disclosure: A booking is only confirmed once all specified requirements are met, and guests agree to adhere to all terms and conditions stated.

• Violation of Agreement: Mackinaw Timbers Cabins LLC may terminate this Agreement and require guests to vacate immediately with forfeiture of all fees and deposits if terms are violated.

 

 

Acceptance of Terms: By making any payment towards your reservation at Mackinaw Timbers Cabins, you agree to adhere to all terms and conditions set forth in our guest agreement. This includes all policies and procedures detailed in the full agreement available on our website. Payment confirms acceptance of these terms and the full Guest Policies available on our website. Where possible, a signature will be required to confirm this agreement; however, in cases where a signature cannot be obtained, such as phone reservations and similar, your payment will serve as your binding acceptance of these terms.

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By following these guidelines, you help us maintain a safe and welcoming environment for everyone who stays at Mackinaw Timbers Cabins. Your cooperation protects the property, the natural surroundings and the experience we strive to provide for all of our guests.  We appreciate you choosing to stay with us and for doing your part to keep Mackinaw Timbers a peaceful and respectful place for everyone to enjoy. 

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The Mackinaw Timbers Team